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Disclaimer

A wellness hub, not a medical provider.

What we are and how we work, so you can decide if ONE Personal Wellness is right for you.

Last updated 22 June 2026.

1. General information

The information provided on the ONE Personal Wellness website (onepersonalwellness.com) is for general informational and educational purposes only. It is not intended as, and should not be construed as, medical advice, diagnosis or therapy. Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition.

2. Wellness services, not medical therapy

ONE Personal Wellness is a wellness hub. We are not a medical, healthcare or independent hospital provider, and we are not regulated by the Regulation and Quality Improvement Authority (RQIA), the Care Quality Commission (CQC), or any other healthcare regulator. The words "wellness hub" describe our premium wellness setting and not a registered medical facility.

Our services, including Hyperbaric Oxygen sessions, Cryotherapy, Infrared Sauna, Red Light Therapy, Air Compression, Lymphastim, EMSculpt NEO, Emsella and Hair Restoration protocols, are wellness services intended to support general wellbeing. They are not a substitute for professional medical care, diagnosis or therapy.

None of our services are intended to diagnose, treat, cure or prevent any disease. If you have a medical condition or are undergoing medical therapy, you should consult your GP or specialist before commencing any wellness programme with us. If your concern is urgent, contact NHS 111, your GP out of hours service, or attend A&E.

3. No guarantee of results

Individual results from our wellness experiences may vary. We do not guarantee any specific outcomes, improvements or timelines. Factors such as your general health, lifestyle, adherence to recommended protocols and individual physiology all influence results. Testimonials and case studies on our website reflect individual experiences and should not be interpreted as guaranteed results.

4. Wellness intake and member responsibility

Information you provide on the wellness intake is used solely to assess suitability for our wellness experiences. It is not a medical record and is not reviewed by a medical professional.

Certain experiences may not be suitable for individuals with specific health conditions, including but not limited to: pregnancy or breastfeeding, uncontrolled cardiovascular conditions, epilepsy or seizure disorders, active infections or fever, pacemakers or implanted medical devices (for certain experiences), blood clotting disorders or anticoagulant therapy, severe claustrophobia (for Hyperbaric Oxygen sessions).

You are responsible for providing accurate and complete information in your wellness intake. Failure to do so may result in adverse effects for which ONE Personal Wellness cannot accept liability.

5. Research and evidence

Where we reference scientific research or clinical studies on our website, these are provided for informational purposes. Many wellness modalities are supported by emerging research, and some references may relate to preliminary, animal, or small-scale studies. We endeavour to present information accurately, but we do not warrant that all referenced research is conclusive or universally accepted within the medical community.

6. Third party products

We may sell or recommend third party products (such as skincare, supplements, or wellness accessories). We are not responsible for the efficacy, safety, or claims made by third party manufacturers. Use all products in accordance with the manufacturer's instructions.

7. Website accuracy

We make every effort to ensure the information on our website is accurate and up to date. However, we do not warrant that the website is free of errors. Prices, service descriptions and availability are subject to change without notice. In the event of any discrepancy, the information confirmed at the point of booking shall prevail.

9. Limitation of liability

To the fullest extent permitted by law, Acca Preventive Health Ltd, its directors, employees and agents shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from your use of our website or services. Nothing in this disclaimer excludes liability for death or personal injury caused by negligence or any other liability that cannot be excluded under applicable law.

10. Professional advice

If you are unsure whether any of our experiences are suitable for you, we strongly recommend booking a Discovery Experience with our wellness team. We are happy to discuss your individual needs and advise on the most appropriate pathway.

11. Contact

Acca Preventive Health Ltd, trading as ONE Personal Wellness. Ground Floor, 32-36 May Street, Belfast, BT1 4NZ. Company No. NI695352 (Northern Ireland), incorporated 13 March 2023. Email hello@onepersonalwellness.com. Phone 028 9013 4407. ICO Registration Reference: ZB719071.